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Follow her on Twitter @KPMueller. Find Bamboozled on Facebook. Mueller is also the founder of NJMoneyHelp. com. Stay informed and sign up for NJMoneyHelp. com's weekly e newsletter. But the long standing relationship between real estate brokerages and home warranty providers—with regard to how compensation can be offered to practitioners—was called into question in 2008 in an informal letter from the U. S. Department of Housing and Urban Development. The letter suggested that brokers and agents could be violating the Real Estate Settlement Procedures Act if they accepted a fee for selling home warranties. That’s because referral fees for “settlement services” are banned under the federal law, and confusion has reigned ever since over the acceptable conditions for receiving compensation.

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Called back Thursday twice and Friday twice. Same thing, they will email her, there is no one we can talk to, and apparently this poor excuse for a worker is the manager. So they escalated my claim to an emergency, which did nothing except “special treatment”. Now we are waiting. And hopefully we get some movement because the last call resulted in a nice man saying the home inspection was never uploaded into the account but Ms . Our next call back from a “manager” is scheduled for Tuesday, because you know, 24 48 business hours. So here we wait. I do not at ALL encourage anyone to use them under any circumstances. We have had a month with no AC in the house, and a consistent temp in the house of 86 90. HWA was quick to take care of two recent claims with our A/C and our stove. However, this last claim of a leaking kitchen faucet was denied, stating the fault was due to installation.