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So what was taking so long?After two more weeks, the warranty company found a new repairman. He arrived on May 30. Torine said he paid his $100 deductible, and the repairman diagnosed the problem and called Sears to explain what parts would be needed before he left Torine's home. But subsequent calls to the warranty company for updates were troubling. Some representatives apologized, others promised he would get a call back in a day. Still others suggested he find his own repair service, and one even said there was no record of the parts order, he said.

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Use this port to flush the drain with distilled vinegar. If you don't like the odor, you can use peroxide to gently bubble away the remaining debris. Alternately, you can use hot water and a drop of dish liquid. 6. Allow the solution to sit for 30 minutes. Complete the cleaning by flushing the pipe with water. Have a helper watch the pipe outside and tell you if the water is running freely. If you don't have a shop vacuum, you can use a piece of surgical tubing to free the blockage. Know that this method doesn't work well if your drain line has sharp turns that are prone to clogs. If your system doesn't have an access vent, use the opening on the edge of the drain pan. This fitting can be removed to improve access.